We provide two shipping methods for you: Standard Shipping and Priority Shipping.
Shipping Methods
We support Standard Shipping and Priority Shipping services in most countries and regions.
Some countries only support Priority Shipping
In most cases, here are the major differences between them:
- Standard Shipping takes more time, lower price, and is usually via ePacket/Airport Mail, etc.
- Priority Shipping takes less time, higher price, and is usually via DHL/UPS/FedEx, etc.
You can choose the shipping method according to your actual needs when you place an order.
Shipping Fee Standard will fluctuate according to DHL / UPS / FedEx and other logistics companies’ fees.
Shipping Time
Affected by COVID-19, the time required for the production, packaging, and shipping of your order will be longer than normal.
Different countries and regions have different delivery estimated times, The following is an overview:
（The period in the below chart is calculated in business days）
| Zones | Order Handle Time | Priority Shipping | Standard Shipping | >21Kg Shipping (Duty-free) |
| 9P/9S/9PS | 8 – 12 | 7 – 15 | 15 – 45 | <3 weeks |
| 8P/8S/8PS | 8 – 12 | 7 – 15 | 15 – 45 | <3 weeks |
| 7P/7S/7PS | 8 – 12 | 7 – 15 | 15 – 45 | <20 days |
| 6PS | 8 – 12 | 3 – 6 | 15 – 45 | <20 days |
| 5P/5S/5PS | 8 – 12 | 4 – 10 | 15 – 45 | <20 days |
| 4P/4PS | 8 – 12 | 7 – 15 | 15 – 45 | <3 weeks |
| 3PS | 8 – 12 | 4 – 10 | 15 – 45 | <3 weeks |
Furthermore, the shipping time varies from different countries and regions. Please note, in case of irresistible factors (bad weather, special festivals, etc.) the shipping time may be postponed correspondingly.
Standard Shipping Company obliges us to each package under 2KG. So when your order estimated weight >= 2KG, only Priority Shipping is available.
The address with “PO.BOX” cannot support priority shipping.
During holidays or festivals, order handle and delivery times will be extended accordingly. In order not to affect your sales plan, please arrange your purchase plan accordingly.
The Zones we’re in services
Here are the countries and areas we‘re in service now:
| Zone No. | Countries | Priority Shipping | Standard Shipping | >21KgShipping |
| 9P | Albania, Argentina, Armenia, Bangladesh, Bosnia and Herzegovina, Brazil, Chile, Colombia, Costa Rica, Dominica, Niger, Dominican Republic, Ecuador, Fiji, Peru, El Salvador, Georgia, Guatemala, Lebanon, Honduras, Kazakhstan, Kyrgyzstan, Serbia, Madagascar, Maldives, Montenegro, Nigeria Morocco, Nicaragua, Panama, Puerto Rico, Romania, SanMarino, Seychelles, Venezuela South Africa, Swaziland, Tunisia, Uzbekistan | yes | no | yes |
| 9S | Russia | no | yes | yes |
| 9PS | Pakistan, Sri Lanka, Ukraine | no | yes | no |
| 8P | Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, United Arab Emirates | yes | no | yes |
| 8S | Saudi Arabia, India | no | yes | no |
| 8PS | Israel, Turkey | yes | yes | yes |
| 7P | Andorra, Bulgaria, Cyprus, Estonia, Greece, Iceland, Latvia, Liechtenstein, Lithuania, Malta, Monaco, Slovakia | yes | no | yes |
| 7PS | Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Spain, Hungary, Ireland, Luxembourg, Netherlands, Italy, Norway, Poland, Portugal, Slovenia, Sweden, Switzerland, United Kingdom | yes | yes | yes |
| 6PS | United States, Canada, Mexico | yes | yes | yes |
| 5P | New Zealand | yes | no | yes |
| 5PS | Australia | yes | yes | yes |
| 4P | Brunei, Indonesia, Philippines | yes | no | yes |
| 4PS | Malaysia, Singapore, Thailand | yes | yes | yes |
| 3PS | Japan | yes | yes | yes |
Tracking your packages
We provide complete and timely logistics information tracking for all orders in vivaese.com.
Only the packages that have been packaged and sent to logistics companies can be tracked with logistics information.
vivaese.com
Login in Account -> “Order History” ->Your order -> Your packages ->Tracking